Motivation to get into IDC:

A typical business succeeds by interacting effectively with customers, employees, and partners, and information technology provides businesses with the ability to further enable this interaction. A closer examination of such interaction reveals the following:                                                                                                                      

·         Employees

Businesses enable employees to build, market, deliver, and support goods and services. Typical applications that enable employees are:

·         Network connectivity, authentication, and authorization services

·         E-mail, file and print, outbound Web access

·         HR, Accounting

·         Intranet and portals

·         Business intelligence (BI)

·         Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems

·         Customers

Businesses provide applications that allow customers to interact with them in various ways, including:

·         Purchasing and tracking products from the business

·         Getting information and details about products

·         Obtaining support for those products

·         Partners

Businesses collaborate with partners in a value chain to deliver services to customers. Typical applications include:

·         Supply chains

·         Collaboration software

·         Catalogs

·         Purchasing