<<Project Name>>

Performance Plan

 

Customer Name

 

 

 

Directions for using template:

Read the Guidance (Arial blue font in brackets) to understand the information that should be placed in each section of this template. Then delete the Guidance and replace the placeholder within <<Begin text here>> with your response. There may be additional Guidance in the Appendix of some documents, which should also be deleted once it has been used.

 

Some templates have four levels of headings.  They are not indented, but can be differentiated by font type and size:

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Author

 

Author Position

 

Date

 

 

 

 

 

Version: 1.0

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ó 2002 Microsoft Corporation. All rights reserved.

The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication.

This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.

Microsoft and Visual Basic are either registered trademarks or trademarks of Microsoft in the United States and/or other countries.

 


 

Revision & Sign-off Sheet

Change Record

Date

Author

Version

Change Reference

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reviewers

Name

Version Approved

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Distribution

Name

Position

 

 

 

 

 

 

 

 

 

Document Properties

Item

Details

Document Title

Performance Plan

Author

 

Creation Date

 

Last Updated

 

 


 


Table of Contents

 

Summary

Objectives

Performance Requirements

Solution and Component Metrics

Load

Response Time

End-to-End Response Time

Detailed Response Time

Performance Environment

Infrastructure

Tools

Methodology

Performance Testing Steps

Staff Resource Requirements

Appendix: Performance Tools


 

 


 

[Introduction to the Template

 

Description: The Performance Plan describes the solution’s performance requirements, what elements of the solution will be developed to measure performance, and how solution performance will be measured to ensure the requirements are continuously met.

 

Justification: A solution that does not meet the performance expectations of its stakeholders is not a solution; therefore, the project must develop plans to address performance requirements and to develop a solution monitoring process that ensures the delivery of performance.

 

{Team Role Primary: Development is responsible for the content of the Performance Plan. Program Management ensures that the plan meets quality expectations and is incorporated into the Master Project Plan and aligned with the Operations Plan.

 

Team Role Secondary: All other roles are responsible for reviewing the plan to ensure that it is executable and addresses the performance expectations relating to their functional areas of the solution.}]

 


 

Summary

[Description: Provide an overall summary of the contents of this document.]

 

Justification: Some readers may need to know only the highlights of the plan, and summarizing creates that user view. It also enables the full reader to know the essence of the document before they examine the details.]

<<Begin text here>>

 

Objectives

[Description: The Objectives section defines the primary drivers that determine performance requirements and the key objectives of the overall performance approach.

 

Justification: Identifying the drivers and performance objectives signals to the customer that Microsoft has carefully considered the situation and created an appropriate approach.]

<<Begin text here>>

 

Performance Requirements

[Description: The Performance Requirements section describes the solution’s performance requirements explicitly defined by its solution users and other stakeholders.

 

Justification: Clearly defined requirements support the development of a solution that delivers within performance expectations.]

 

Solution and Component Metrics

[Description:  The Solution and Component Metrics section describes for the overall solution, its critical components, the sequences of those components, and the metrics that identify acceptable performance. These metrics should be established at both the solution and component level.]

<<Begin text here>>

 

Load

[Description: The Load section describes the procedures, methods, and tools to be used to measure the load imposed on solution components. You may reference the Load Matrix from the Capacity Plan or summarize it to provide an overall understanding of load requirements.]

<<Begin text here>>

 

 

Response Time

[Description: The Response Time section defines the response times required for a solution to respond to a user request for service. These requirements should define response times for individual transactions and for complete user scenarios.]

 

End-to-End Response Time

[Description: The End-to-End Response Time section identifies all possible end-to-end sequences through the solution and the maximum expected durations of those sequences.]

<<Begin text here>>

 

Detailed Response Time

[Description: The Detailed Response Time section defines the incremental response time requirements within the end-to-end sequences.]

<<Begin text here>>

 

Performance Environment

[Description:  The Performance Environment section describes the entire performance measurement and analysis infrastructure including processes, methods, tools, and resources, and the way these items operate together to form a measurement infrastructure. Include graphical illustrations of the infrastructure and its relationships to the solution. For example, show how the measurement infrastructure gathers and records performance measurements for solution components.

 

Justification: This information, described as a set of integrated elements, is the “performance solution” aspect of the overall solution. Effective performance management occurs when individual performance processes are integrated into a system.]

 

Infrastructure

[Description: The Infrastructure section describes the hardware and software components that will support the performance measurement and analysis processes.]

<<Begin text here>>

 

Tools

[Description: The Tools section describes the tools that will be built into the solution and/or applied to the solution and its components to gather, record, analyze, and report solution and solution component performance.]

<<Begin text here>>

 

Methodology

[Description: The Methodology section describes the methods that will be used to measure solution and component performance and to analyze and report findings. This information may be presented at multiple levels of detail.]

<<Begin text here>>

 

Performance Testing Steps

[Description: The Performance Testing Steps section lists and describes the steps for each performance measurement procedure.]

<<Begin text here>>

 

Staff Resource Requirements

[Description: The Staff Resource Requirements section describes the personnel that will be required to measure solution and component performance and to analyze and report findings. It may include identification of specific groups or individuals who will be assigned to performance management processes.]

<<Begin text here>>


 

Appendix: Performance Tools

 

[Description: The Performance Tools section describes any performance tools used or considered such as AppCenter Test or LoadRunner.]

<<Begin text here>>