Adaptive Enterprise architecture framework

Manage costs:

• Reduce cost of change & integration

• Lower operations and acquisition costs• # servers, apps, …

• Balance fixed vs. variable costs

Mitigate risk:

• Ensure security and continuity of business operations

• Risk of not innovating

• Impact of technology implementation on people and process

Increase quality:

• Improve customer satisfaction

• Link and extend value chain

• Improve service levels across the value chain

• Enable business to respond to:

– changing markets

– competitive pressures

– regulator mandates

– etc.

• Use ability to change as a competitive advantage

• Enable business and IT to synchronize

Improve agility:

People

Business

Strategy &

Processes

Other Resources

IT… with

Extended Value Net

Information Virtualized

Resources Infrastructure Services

Manage & control

Business Strategy

1.Manage business processes end to end (across silos & extended value net)

2.Business metrics drive IT (closed loop)

3.Virtualize & dynamically scale resources

•Servers, storage, networks

•Apps, info, business processes

4.Automate & orchestrate processes

5.Adopt industry standards

6.Adopt Services Oriented Architecture

7.Exploit repeatable patterns at all levels

8.SLAs to cover system qualities

9.Build in instrumentation & control panels

10.Create an end-to-end IT value chain

11.Integrated platform for mgt. & control

•OSS & BSS

• Continuous secure operation

• Lifecycle management

12.Evolution vs. revolution

Security Example: “Overlays” for System Qualities,

Security

Business strategy & processes to

1.Stable:

Standardize & ensure continuous secure availability for operations excellence

Information technology

The Adaptive Enterprise is the ultimate state of fitness in a world where every business decision triggers an IT event

2.Efficient:

Integrate & optimize to drive quality of service and performance management

3.Agile:

Business & IT dynamically linked & synchronized for maximized business value

Value Time

Key Steps toward the Adaptive Enterprise

Step 1. Measure and assess business agility.

Step 2. Architect and integrate by applying a consistent set of design principles.

Step 3. Manage and Control.

Step 4. Extend and Link.

•Journey to Adaptive Enterprise is evolutionary; requires a continuous architecture effort (think “city planning”)

•Main journey stages are: stable, efficient, agile

•Journey requires collaboration and support across IT and the business; need to break down unhelpful barriers

•Adaptive Enterprise architecture framework focuses on enabling change and balance across imperatives: cost, quality, risk, and agility

•Full range of dimensions: