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[...] of use and aiding in collaboration between all role players; DomainExperts , Developers , Testers , SupportTechs , Consultants , Sales , and other Stakeholders in the project. Each namespace (the drop list at the upper right of the screen) in this wiki is devoted to a single product or external interface for generic content and client specific areas by adding the client's name to the namespace. You can also make a new namespace for any topic you wish: [++CustomerProcesses.MainPage|Customer Processes]. This namespace is the root namespace and this is where we discuss, [...]
Tester
The testers Role gives them knowledge of the system at a much lower level then the SupportTechs but not as much experience with clients. Testers benefit from procedures documented by the SupportTechs [...]
[...] How to get the script: (this link will only work from in the software provider domain so that only SupportTechs and Developers can access it: "\\aSoftwareServer\UilityScripts\util [...]
[...] rarely seen in the office but they communicate with more people in the office then anyone else. If the SupportTechs can't help then they have direct access to [...]