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Tester
The testers Role gives them knowledge of the system at a much lower level then the SupportTechs but not as much experience with clients. Testers benefit from procedures documented by the SupportTechs so they can test scenarios used by clients. They work closely with the Developers so they have more information about the database and the system architecture but they still see [...]
[...] for ease of use and aiding in collaboration between all role players; DomainExperts , Developers , Testers , SupportTechs , Consultants , Sales , and other Stakeholders in the project. Each namespace (the drop list at the upper right of the screen) in this wiki is devoted to a single product or external interface for generic content and client specific areas by adding the client's name to the namespace. You can also make a new namespace for any topic you wish: [++CustomerProcesses.MainPage|Customer Processes]. This namespace is the root namespace and this is where [...]
[...] in the office then anyone else. If the SupportTechs can't help then they have direct access to the Testers and Developers too. Every client's infrastructure [...]
[...] participants is one of the best ways to speed up development by reducing turn around between developers and Testers , DomainExperts and support techs and back [...]